Full feature list of ETR - SLA remote DBA support Plans

ETR - SLA Remote DBA plan covers full remote database monitoring using Email, Ticketing, Remote access of client database server, Telephonic support, chatting support with strongly SLA consideration. ETR- SLA remote dba plan is for very large databases (VLDB), complex and critical database environment. ETR remote dba support is ideal for 24*7*365 running high availability Oracle database servers.

Important Features of ETR - SLA Remote DBA Plans:

• Support covers E (Email), T (Ticketing) & R (Remote Access of database servers).
• Low cost and affordable remote dba plan.
• Strongly follows Service Level Agreement.
• High Availability of Remote DBA support assurance.
• Guaranteed response time for resolving critical issue quickly.
• 24/7*365 round the clock high availability of Expert Senior DBA.
• Remote monitoring covers as per client requirement.
• Escalation to higher expert senior oracle dba automation.
• Most flexible remote dba plan, client can switch any higher plan any time.
• Customization also available as per customer need.
• Monthly analysis of remote support and evaluational of our quality of service.
• Cash discount offers on quarterly, half yearly and yearly payment.

Other basic Features of ETR - SLA Remote DBA Plans:

• Full remote access of database servers of clients.
• Full telephonic & chatting support.
• There is no dependencies of number databases AND number of instances.
• There is no hidden cost.
• ETR remote dba plan covers all version of Oracle like Oracle 7,Oracle 8, Oracle 8i, Oracle 9i, Oracle 10g, Oracle 11g.
• ETR remote dba plan has no dependencies of operating systems. It covers all platforms of Windows, Unix & Linux.
• ETR remote dba plan covers Oracle RAC databases also.
• ETR Remote plan is being provided by L1, L2, L3 & L4 Oracle DBA resources who are high experienced and trained Oracle certified remote dba experts.
• Most secure remote dba plan because dba team doesn't take remote login access without getting approval of customer.
• Most secure remote dba plan because dba team doesn't take remote login access without getting approval of customer.
• If client has 9*5 (weekdays office hours) remote dba support and he want some more time for performing any scheduled activity then he can get temporary extra extended support without any additional charges.
• Future forecasting of database usage and security management.
• Monthly auditing available as per client requirement.
• For critical issue of client, we offer telephonic support and remote login access support also in ETR - SLA remote plans without adding any extra cost.
• Extend-able support available.
• Using ETR - SLA Remote DBA support plan, you can learn Oracle DBA online with nominal addition charges from our online Oracle training.
• We are using multilingual world famous ticketing system for providing remote dba support.