Here are some general features of remote DBA services.

1. You can get expert remote DBA support in low cost.
2. You don’t need to go through long costly hiring process.
3. You don’t need to worry about administrator’s leave or vacation.
4. You don’t need to worry about your support timing.

Dbametrix offers more additional features are following.

1. Transparent SLA
2. Accurate response time.
3. Full data protection. Our every DBA teams are being monitored and audited by our security team.
4. You would get full escalation process. You can contact remote DBA support team which includes L1, L2, L3 resources, you can escalate to Team manager, you can escalate issue to senior VP or CEO directly.
5. Every quarter end we send survey for asking recommendations to manage and improve our services.
6. There is no limits of remote support hours even though your SLA 8 hours per weekday. Our teams are working 24/7.

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